Duma Sartika

Experience Log

IT Delivery Manager
2023 – Present

Plan, manage budget and monitor IT projects to ensure timely delivery while adhering to financial constraints.
Conduct preliminary assessments for initiatives and collaborate with cross-functional teams to ensure alignment and facilitate effective communication.
Manage and allocate internal resources effectively for project execution.
Identify, evaluate, and mitigate project risks to ensure successful outcomes.
Ensure adherence to quality standards and best practices throughout the project lifecycle.
Lead, mentor, and inspire project teams to achieve high performance and successfully meet project objectives

Technical Analyst Lead | Project Manager
2021 – 2023

Strategically plan, execute, and monitor projects to ensure timely delivery while adhering to defined scope and budget constraints.
Effectively manage project resources, including their allocation and performance assessment.
Collaborate with stakeholders to document specifications and oversee the design of technical solutions that meet business needs.
Lead technical assessments and mentor junior analysts in best practices and technical methodologies.
Identify, assess, and manage project risks to ensure successful delivery, while ensuring compliance with quality standards and best practices throughout the project lifecycle.

Technical Business Analyst
2020 – 2021

Enterprise banking automation.

Process optimization.

Internal enterprise chatbot.